Privacy Policy

Our Commitment to Privacy

At Digital EUniverse, we're committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or interact with our services.

We believe in transparency and aim to provide you with clear information about our data practices. As a project focused on promoting European digital alternatives with strong privacy protections, we hold ourselves to high standards when it comes to handling your personal data.

Information We Collect

Information You Provide to Us

We collect information you voluntarily provide to us when you:

• Subscribe to our newsletter (name and email address)
• Contact us through our contact form (name, email address, and message content)
• Indicate your interests in digital product categories

Information Collected Automatically

When you visit our website, we may automatically collect certain information about your device and your interaction with our website:

• Usage data (pages visited, time spent on pages, clicks)
• Device information (browser type, operating system, device type)
• IP address and approximate location (country/region level only)

We collect this information using cookies and similar technologies. See our Cookie Policy section below for more details.

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our website
• To notify you about changes to our services
• To allow you to participate in interactive features when you choose to do so
• To send you our newsletter if you've subscribed
• To respond to your inquiries and provide support
• To monitor and analyze usage patterns and trends
• To detect, prevent, and address technical issues

Data Protection

We implement robust security measures to protect your personal information. Your data is stored on servers located within the European Union and is handled in accordance with GDPR requirements.

We limit access to personal information to employees and contractors who need access to that information to provide services to you. These individuals are bound by confidentiality obligations and may be subject to discipline if they fail to meet these obligations.

Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

If you subscribe to our newsletter, we will keep your information until you unsubscribe or request deletion. For contact form submissions, we typically retain the information for up to one year to ensure we can respond to any follow-up questions.

Third-Party Services

We do not sell or share your personal information with third parties for marketing purposes. We may use trusted third-party services for website analytics and email communication, all of which comply with EU data protection standards.

Current third-party services we use include:

• Matomo (privacy-focused analytics, hosted on our own servers)
• Email service provider (EU-based, GDPR-compliant)

Your Rights

As per GDPR and other applicable data protection laws, you have the following rights:

• Right to Access: You can request a copy of the personal information we hold about you.
• Right to Rectification: You can request that we correct or update any inaccurate personal information.
• Right to Erasure: You can request that we delete your personal information.
• Right to Restrict Processing: You can request that we temporarily or permanently stop processing your personal information.
• Right to Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
• Right to Object: You can object to our processing of your personal information.
• Right to Withdraw Consent: You can withdraw consent at any time where we rely on consent to process your personal information.

To exercise any of these rights, please contact us at privacy@digital-euniverse.com.

Cookie Policy

Our website uses minimal cookies necessary for functionality. We do not use cookies for advertising purposes.

Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly. These cannot be disabled.
• Analytics Cookies: Help us understand how visitors interact with our website. You can opt out of these.
• Preference Cookies: Allow the website to remember choices you make (such as language preferences).

You can manage your cookie preferences through your browser settings.

Changes to This Policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date. If we make significant changes, we will notify you via email if you have subscribed to our newsletter.

Contact Us

If you have questions about our privacy policy or practices, please contact us at privacy@digital-euniverse.com.